Dear customers,
We are pleased to inform you that we still take international orders, but these are subject to review on a case-by-case basis as not all items can be shipped out of the country easily. If you are interested to make a purchase, kindly write in to team@thestringinstrumentshop.com or you may reach us by writing to us on our Facebook page at facebook.com/thestringinstrumentshop. Have a nice weekend ahead!
TheStringInstrumentShop.com
Dear customers,
The moment that you have been waiting for has arrived. We are pleased to announce that our new website is up and running. We hope that the new site will make browsing a more enjoyable experience. Once again, thank you for your continued support!
TheStringInstrumentShop.com
Dear customers,
This is a follow-up announcement with regard to our migration to a new site. Some of you may receive an email from the Team with an invitation to view the new website. The purpose of the email is to collect valuable feedback from the user with regard to the usability and accessibility. Please kindly inform the management by writing in to team@thestringinstrumentshop.com if you face any issues logging in.
We would greatly appreciate if you could provide feedback with regard to the following:
Thank you for your kind cooperation.
The Management,
TheStringInstrumentShop.com
Dear valued customers,
We would like to inform you that the current company website will be phased out and a new one will be set up to take its place. At TheStringInstrumentShop.com, we have been receiving feedback from customers on how to improve the browsing experience and we have decided to retire the old websites in favor of a better looking website. The new site will sport a cleaner interface which is easier to navigate. We will send out an email announcement before performing the switch.
Thank you for your continued support!
TheStringInstrumentShop
Dear valued customers,
We would like to inform you that for large orders/purchases made using credit cards, we may perform background checks on the card holders. We reserve the rights to decline shipment if we have enough reason to believe that the identity of the card holder is in question. We may contact our customers to request additional information such as the full name, phone number and permanent address, or any other information necessary to verify the identity of the card holder.
Recently, there had been attempts made by unscrupulous individuals who have been using stolen cards to make purchases through our website. We believe the above precautions are necessary not only for our protection, but also for the protection of our valued customers and as such, we appeal for your kind understanding. If you have any questions, please kindly write in to us and we will be happy to assist you.
Thank you.
The Management,
TheStringInstrumentShop.com
Dear valued customers,
We would like to inform you that we would be moving our business to the following address:
The String Instrument Shop
No. 552, Lot 381, Jalan Angsana,
93150 Kuching, Sarawak, East Malaysia
Thank you for your understanding.
The Management,
TheStringInstrumentShop.com
Dear valued customers,
We wish to inform you that with immediate effect, all overseas shipments have been standardized to conform to Poslaju’s rates for international shipments. In the past, we have offered subsidized shipping rates, but in reality, these rates were actually based on local delivery rates for shipments within Malaysia. We can no longer afford to offer these rates for overseas shipments without incurring any losses, and as such, we appeal for your kind understanding on this matter.
However, we can still offer you great savings on shipping if you so decide to to order via email. Or you may learn more about our methods of shipping by clicking here.
Any inconvenience caused is very much regretted.
-The Management
TheStringInstrumentShop.com
Dear valued customers,
TheStringInstrumentShop.com now offers you the convenience of purchasing via email using iPay88′s DirectLink* email payment services in just THREE easy steps! See below to learn learn how it works.
See how easy it is? If you are still not sure how it works, don’t worry, just visit our contacts page and write in to us, and we will happy to assist you.
Have a nice day!
The Management,
TheStringInstrumentShop.com
*Accepts payments via credit cards. Malaysian electronic payment systems are also supported.
** iPay88 is a Malaysian payment gateway service by iPay88 Sdn. Bhd. an MSC Certified Company. For more information, please visit iPay88′s website.
***Please allow 1-2 days for processing. Processing time is not inclusive of shipping time.
Dear valued customers,
Kindly take note that with immediate effect, Thomastik Vision violin strings (4/4 size) will be priced at RM 110.00 per set, up from the previous RM 100.00 per set. This is due to price revisions made by the manufacturer. Thank you for your kind understanding.
The Management,
The String Instrument Shop
Dear valued customers,
We wish to apologize for any inconvenience caused during the last 24 hours of service interruption. The interruption was the result of technical problems with our server.
As of now onwards, all services have resumed and you should be able to navigate the company’s website without any difficulties.
Thank you for your kind understanding.
The Management,
The String Instrument Shop
